Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
Returns are not allowed for custom products. We only give refunds to pillows that have been incorrectly made or damaged.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days depending on your bank.

 If you need to apply for a refund, send us an email at